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Request a repair

Arranged in three short steps. Within 3 working days you will know what is broken, what it costs and how long it takes.

Thank you for your request

We have received your request. You will receive a confirmation by email (please check your spam folder). Once your device is with us, you will hear within 3 working days what is wrong.

Your repair number:

    Keep this number. With this number and your email address you can check the status of your repair.

    Check repair status
    The device
    More than one device? Add them here โ€” each device gets its own repair number.
    Your details
    Only if this is a business request.
    Drop off or send?
    Shipping to us is free: you receive a label by email. If we carry out the repair, return shipping is free too. If the repair does not go ahead, you only pay return shipping: โ‚ฌ 10.00, insured with track & trace. Collecting in Amersfoort is free.
    Send shipping label to

    How we work

    1. Diagnosis within 3 working days

    We examine your device and let you know within 3 working days what is broken, what it costs and how long it takes.

    2. Up to โ‚ฌ 100 carried out straight away

    Your device does not sit waiting for approval. If the repair costs more than 100 euros, we call or email you first and you decide.

    3. No fix, no fee

    If we carry out the repair, the diagnosis is free. If we cannot repair your device, you pay no diagnosis or repair costs. If you sent it, only return shipping is charged.

    4. Only a diagnosis report?

    For example for your insurance: 30 euros. This is waived if you have the repair done by us.